ANFIQU - FAQ

ANFIQU
SPEND IN THE WAY OF ALLAH

بِسْمِ ٱللَّهِ ٱلرَّحْمَٰنِ ٱلرَّحِيمِ

» FREQUENTLY ASKED QUESTIONS

1.	How do I request Sadaqah / Zakat / Qard (Loan)?
2.	How do I change my contact details?
3.	I have lost my login details, what do I do?
4.	How do I check the progress of my requests?
5.	How do I deposit money into my account?
6.	How do I withdraw money from my account?
7.	How long does it take for the requests to be processed?
8.	How do I donate Sadaqah or Zakat directly to someone I know?
9.	How do you decide who should receive Sadaqah or Zakat?
10.	How do you decide who should receive Qard (Loan)?
11.	How do I repay Qard (Loan) instalments?
12.	What happens if I cannot pay Qard (Loan) instalments?
13.	Why am I not receiving Authorisation Codes?
14.	Why is it taking so long for the Authorisation Codes to arrive?

4. How do I check the progress of my requests?

Log into your account using your registered login details.

If your request has been completed, the outcome will appear under the "Processed" section. If it is still being reviewed, it will remain under "Pending".

For further information about your request, click on "Notes". Any updates or comments from the Anfiqu team will appear there.

ANFIQU 2015 - 2026